Effective Date: November 2015
At Waste Stream Recycling LLC, we are committed to providing exceptional service to all our clients. Our return policy is designed to ensure customer satisfaction while maintaining the integrity of our recycling operations. We understand that circumstances may change, and we strive to accommodate reasonable requests for service modifications or cancellations. This policy outlines the terms and conditions under which returns, refunds, and service adjustments may be processed.
Reach out to us via phone at +1 (608) 353-0031 or email at info@wastestreamrec.com to initiate your request.
Share your account information, service date, and reason for the return or cancellation request.
Our team will review your request within 1-2 business days and confirm eligibility based on our policy terms.
Once approved, refunds will be processed within 5-7 business days to the original payment method.
| Request Type | Processing Time | Refund Time |
|---|---|---|
| Service Cancellation | 1-2 business days | 5-7 business days |
| Service Modification | Same day | N/A |
| Billing Dispute | 3-5 business days | 7-10 business days |
Emergency or same-day services are non-refundable once dispatched.
Special handling fees for hazardous materials are non-refundable due to regulatory compliance costs.
Annual or multi-year contracts may have early termination fees as outlined in the agreement.
Our customer service team is here to help you with any questions or concerns.